Privacy policy.

Privacy Policy

Effective Date: 23/08/2025

Aurum Travel is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and our services.

1. Information We Collect

We may collect the following information when you interact with us:

  • Personal details (name, email, phone number, address) when you make an enquiry or booking.

  • Payment information when processing bookings or services.

  • Travel preferences such as destination interests, hotel choices, or concierge requests.

  • Technical data (IP address, browser type, cookies) to improve our website experience.

2. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and provide tailored travel services.

  • Process bookings and payments securely.

  • Send important updates about your travel arrangements.

  • Improve our website, services, and client experience.

  • Share curated travel offers or newsletters (only if you opt in).

3. How We Share Your Information

We respect your privacy and will never sell your data. We may share information with:

  • Trusted suppliers (e.g., hotels, charter companies, concierge partners) only when necessary to fulfil your request.

  • Payment processors to securely handle transactions.

  • Legal authorities if required by law.

4. Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, or disclosure.

5. Cookies

Our website uses cookies to enhance user experience, track performance, and personalise content. You can adjust cookie settings in your browser at any time.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your data (subject to legal obligations).

  • Opt out of marketing communications at any time.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Aurum Travel